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Store Policies

Returns​

Returns accepted. Please contact me within 7 days of receiving your item. Refund will be processed once I have received the item back. Exchanges are not accepted. 

Postage

Items will be posted using 2nd class postage and are not trackable. Royal Mail typically takes 3 - 5 working days to deliver packages. International shipping at £5.

Processing Time

Orders will be processed in 1-5 working days. You will receive an update upon dispatch of your order. 

Packaging & Eco Pledge

Packaging is 100% recyclable and eco-friendly. For every order made, one tree is planted. Visit my virtual forest at https://ecologi.com/lunarbyisabella